Built on Trust. Guided by Purpose.

As a 501(c)(3) nonprofit organization, Dallas United Crew is committed to administrative transparency, athlete safety, and uncompromised ethical standards—ensuring our boathouse and water programs remain safe, inclusive, and empowering for our entire community.

Leadership, Accountability And Community Stewardship

Dallas United Crew (DUC) operates as a registered 501(c)(3) nonprofit rowing and dragon boat organization. We are governed by an independent Board of Directors responsible for strategic oversight, fiduciary integrity, and ensuring that our programs align with our core mission to break down barriers to water sports across Dallas.

  • Board Oversight: Our Board of Directors establishes long-term policy, oversees financial health, and maintains safety committees to protect every participant.
  • Public Accountability: We maintain open compliance with federal and state regulations governing non-profit athletics and youth sports safety.

Standards for Every Rower, Coach, Parent And Volunteer

Our Code of Conduct applies across all DUC programs—including Youth Rowing, Adult Rowing, Adult Dragon Boat, and Row Dallas. It governs behavior at practices, regattas, during travel, online, and at partner facilities.

Every member of our community is expected to embody five core values:

EXCELLENCE

INTEGRITY

RESPECT

ACCOUNTABILITY

UNITY

Key Conduct Guidelines:

  • Equal Application: Our Code applies equally to all participants regardless of race, ethnicity, national origin, sex, gender identity, sexual orientation, religion, disability, or program affiliation.
  • Sportsmanship & Respect: Zero tolerance for profanity, slurs, taunting, hazing, cyberbullying, or property destruction.
  • Substance & Safety Rules: Controlled substances, alcohol, tobacco/vaping products, and weapons are strictly prohibited at all DUC venues and events.
  • Official Communication Channels: To ensure athlete safety, all digital coach-to-athlete communication occurs exclusively through CrewLab.
  • Adult & Parent Responsibilities: Adults must model positive sportsmanship, observe a 24-hour cooling-off period before discussing performance, and strictly adhere to youth protection protocols.

Read the complete behavioral guidelines, travel policies, and property responsibility terms in the official DUC Code of Conduct.

Reporting Concerns And Incident Resolution

DUC provides clear, confidential channels to report Code of Conduct violations, safety concerns, or misconduct without fear of retaliation.

Submit a Formal Incident Report

Step 1

Witnesses or affected parties can submit an incident report online via DUC’s website or directly through our confidential reporting portal.

Administrative Fact-Finding & Review

Step 2

Reports are reviewed by the Program Manager and Executive Director. Note: Complaints involving the Executive Director are submitted directly to the Board Safety Committee for independent investigation and determination.

Disciplinary Determination And Appeal Rights

Step 3

Disciplinary actions are determined based on severity. Decisions resulting in permanent removal may be appealed in writing to the DUC Board of Directors within ten business days.

Strict Non-Retaliation Policy: DUC strictly prohibits retaliation of any kind against anyone who reports a suspected violation in good faith or participates in an investigation.

Governance Document Library

Document Name Description Format
DUC Code of Conduct Official behavior, communication, and discipline policy for all programs. PDF Download
DUC Bylaws Governance rules, board structure, and non-profit operating bylaws. PDF Download
DUC Safety Information DUC Safety Policy and additional USRowing safety information. Safety Page
DUC Handbook Complete guide for paddle and row athletes, logistics, regattas, etc. CrewLab Login
Online Incident Report Form Official links to report policy violations or safety concerns confidentially. Safety Page